Clear your doubts and get to know how to defend your credit

In this area you will get information on credit protection defense information databases for consumers and companies.

Answers and clarifications about the aspects involved in the credit granting process and Serasa's role with your data, laws that regulate and govern your activity, the database's responsibility with the person/consumer on file, among other useful information will be available here.

To make your browsing easier, the subjects are grouped as follows:

I - THE INSTITUTION OF CREDIT

II - CREDIT INFORMATION DATA BANK

III - SERASA INFORMATION SERVICES

IV - ORIGIN AND REGULARIZATION OF INFORMATION

V - RECOMMENDATIOSN FOR DEFENSE OF PERSONAL CREDIT