Report the theft or misplacement of documents

Now you can report robbed, stolen or missing documents and rely on Serasa's support when it comes to letting storeowners and financial institutions know about it, extending you safety and peace of mind and preventing fraud.

The information is added to Serasa's data bank and remains available to all financial institutions and retailers placing queries for as long as you need. Only you, the legitimate holder of the documents, can request the information to be removed from service.